SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mozzal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I received the product and have been testing it, excellent product
sad
Delivery two tizhna mistsekspres. I take it to my friend. Magnit Mich. Crushed good. Buying money. Seller recommend.
As described
Very strong magnet, quality material. Recommend!
Very good product, it feels very solid in its manufacture, the megsafe works super well on the iPhone, very good grip. Recommended.
The bracket fits the cart very easily and uncomplicated, also the package brings two Metal Plate to place it on two cell phones.
Very good quality and design. Every iphone with magsafe fits.
Product took a while but arrived already use of the brand I hope to satisfy my need looks good quality!!!!
Very happy with phone holder. Fits my RAV 4 2008 perfectly. Magnet strength good with iphone 12 and no case, with case and metal ring inside case, poor strength, with magnet ring on outside of case per instructions, it is very strong.
Great stuff. Keeps it securely. Shoot best by sliding to the side.
Virib-Super.
Passing for 3 printing. Taking 280 UAH. (7.5 $). Chudovy trimach for a penny. The phone to ring good and shvidko. It's nabagato to pinch the phone for the trimachy as well. One minus Tse in complete sets, as if to stick to the Chochol Chi phone, everything is scratched behind the Tizhden, to get a Farba. I think that we will take the vikoristovuvati yakiyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy In the spirit of the confusion of the yakistyu Ugrin. I recommend my brothers to me with a Magnit, the phone should be called a lot more and more clearly, especially the phone number of the great rozmier. It is not easy to Shukat Yakus button on the phone for trims and put it on the press. And the very head of trimach with a magnet not to be married to the next thing on the side of the phone
Thank you very much to the seller. The order arrived 2 weeks earlier. The quality is excellent, the magnet holds 5 points. Phone Roso F5 pro. The holder is mounted on Hyundai Santa Fe Sport 2018. Very high quality thing. I advise.
Excellent service and arrived earlier than planned and excellent quality
The best holder for iPhone Pro Max. Recommend!!!
19 Dib for delivery. Crushed yakysno. Hard of the people with the fool of the Moscow magnet!!! In sets, okrim trims, manual that pair of magnetic kelets. Buy the same price! Trimach that seller recommend!
Awesome holder. Sure to stand in any deflector (except for the rings of course). Recommend…👍
Class trimach. Akuratny and as a Engine of preparations. Magnet trimak Super Z chokhl MagSafe. And for the most reason, they are quiet trimachi and you can't see the press of the sound of the same thing! It is easier to be like the ability of the regulation Kuta Nakhil T Garna fiscsatsiya. Znimash phone and everything to go cold so yak Bulo is videgulled.
Excelente
As always, everything is super! Holds from 12 iPhone and above perfectly!
Imã fraco
Very good
It's longer than I 'd like, but it works perfectly. Fully recommended
I recommend it.