SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mozzal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Chudou!
The holder is very high quality, and the load is evenly distributed by the ears. Sits very tightly in deflectors. The magnet is powerful, iPhones pro mAh to stay dead. In order to tear the phone away from the magnet (which is included), you need to remove the phone sideways, as if in passing. One minus-a slight adjustment of the angle of inclination of the washer itself with a magnet.
Shipping is fast and good ~
Very good product, like all of the brand .. it is the first Magsafe support that really works without additional… the iphone is supported with the factory Magsafe. Came to my city in 2 weeks
Works well
Just a great holder. Holds Galaxy S23 Ultra phones with MagSafe case very tight. I got into the grate carefully, due to the width of the fasteners, the main load is distributed over the three elements of the grille, and the lower part rests down, so that the direction of the air does not go down, plus it remains possible to regulate the air flow horizontally.
Its shape is sweet but not what I tried and long Shui On What jet
Chokhol for MagSafe to get cut. Bringing gluing metal to the kilce, Sho Bulo in the sets.
Strong magnet. Works perfectly with my magaafe case. Locks into the vent and does not move much.
It works good, mechanical joint hold with air vent. 2 magnetic circle sticker provided.
Perfect Assembly
Arrived quickly, everything is safe, the magnet holds pretty tight, the thing is good. Seller recommend! Thank you! Quality products, fast shipping and delivery. Excellent service, perfect seller. Highly recommended!
Thanks to the dear seller, the product is excellent, arrived quickly, excellent service, thanks to the seller
This article is very good, works as described I recommend it
Totally firm for my cell phone, keep in mind that when you fix it in the air intake it has to be firm so that it does not break since the cell phone support is super firm I recommend it, it took 1 month and a half to arrive in Chile.
Delivery month. Durable product to the touch. Until I broadcast in the car. Phone hold if case with Max safe.
Best magsafe mount ever!!
Super quality! The magnet is very powerful. On Camry 70/75 can only be installed on the left, on the right side it will not work. On the Prado 120 is perfectly attached.
Delivery is more than a little, the product is a little.
We reached Kiev in three weeks, the quality seems to be normal. How I put it in the car and use it, I will add a review.
It's self-contained. The ball fit is 17mm compatible. It's neat. ^ _ ^
Great holder. Was the problem that the car panel is such that there is little to attach there. This holder is attached to the blower grill.
The 13th iPhone with a case for a magician is a safe like yak trimak. So the pokey here. Budemo tebuvati in machinery. The 11th iPhone for the cases with the vicoristanni of the magnits, for the sets of the holder, cannot be trimmingly called. In return.
Delivery 30 days. On the nerves Max trimaic hood. Recommend
The construction of the product is very good and the MagSafe of it is very strong. Despite being all plastic, it passes a feeling of more premium product.