SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mozzal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The first impression of the microphone is chic. Delivered on time (even a day ahead of schedule). The box was slightly scuffed on the outside, but inside the device is perfectly preserved. Outwardly, the microphone looks great, feels also pleasant. The stand is sturdy and the wire is long enough to stretch across the table. Sound is also very good. The microphone is far enough away from me, but it still perfectly picks up my voice. The people who heard me through the new Micro are highly appreciated. While the first day of use, but the impressions are wonderful. I hope it will last long and great)))
High-quality sound, comfortable design, pleasant lighting, clear instructions, I advise!
The seller sent quickly and packed securely. Everything came whole, thank you! The backlight can be changed and turned off, it is very convenient.
The microphone is really top for its money in essence. In fact, you all know what and how in it, just say that I'm satisfied but, I think it's better to buy a discount for Ifin XLR which. You can buy it immediately with the pantograph, and the sound will be better (look at YouTube). But if you don't look at it all, then the microphone is just juicy in sound, and in design. If you do not want to "punch" with sound, and just put, and just talk-your option!
What I can say, the microphone is a bomb for my money, I think it's a good option to 4 K, everything works normally, the connection is intuitive, there is a backlight, and also delivery on time. Would be my will, I would put 6 stars. P.S. I thought that the microphone would be larger in size...
Great microphone. Delivery on time. My wife also liked the quality of the voice at the highest level.
The product is good and the delivery arrived quickly. Micro for more than a month and works perfectly.
The microphone is excellent, it didn't take much time to adjust, almost everything is set itself. With the box all a thrill, there are no dents, but I saw reviews where they seemed to sit on the box on purpose, that the microphone would definitely have suffered there, but at the same time it is whole. Okay, let's go. Records well, but nothing to compare, since my first. But I didn't understand the delivery of the joke. This is not critical, of course, but why write that he will come on November 19 (ordered 17), but in the end it was delayed for two days (21). I think that it is better to write that he will come, for example, 25, but in the end Bam and 21 arrived and it is pleasant to my soul)) I heard that the software seems to be on it until I checked it, as I check-I will add the review. Well, the microphone itself looks funny, though the Fifainov smiley face is barely visible when it is so bright in the pictures. Well, as you use it, if something is found-I will add it here. For now, it's all high.
The sound is excellent from the box, the backlight is turned off if necessary. Volume setting is present, also a mutt button. I consider it an excellent purchase for 3400 p
Great microphone
Very good!
Micro gun, I suggest to buy
A chic microphone for its own money, it copes with its tasks all 100! Product and seller strongly recommend)
Delivered in 7 days, everything came intact and as in the description, I will test and add.
The microphone is super, easy to adjust, left with good impressions! The box is safe and sound, the only stand is not clear, nice, holds well, but it is better not to press on the Mount, the thread seems to break and the microphone falls down I did not find more flaws!
The microphone came quickly. The stand at the counter is rubberized. When connected, everything was quickly determined, then for about 5 minutes I could not understand why I could not hear myself, I thought I did not make some settings until I saw that there is still a twist for volume behind the microphone, which was at least twisted. Noted in the photo. Recorded the sound all well, sounds from neighboring rooms, if children are playing there, you can also hear if a microphone is directed there, I am satisfied with the purchase.
The microphone quality is beautiful, the view is chic
The microphone itself is gorgeous. The appearance of the gun, the sound does not know what to compare with (this is the first microphone in my life) Delivery delayed for 2 days so only 4 stars
The goods arrived quickly. All whole. The packaging is not crumpled. The microphone is good. Took it out of the box. Plugged in. I downloaded all the drivers myself. Ready to work. (the main thing is PC do not forget to reboot after installing the drivers). Took with their own kranstein. Everything is fine. Satisfied with the purchase.
Very good but we need a software would be better
A very complete microphone in terms of accessories, of good quality and for the price I have no complaints.
Excellent quality, good sound and mount the whole microphone.
Microphone for your money top. pure voice convenient control and quality at the height, I advise you to take.
And so, I bought this microphone to replace the k669 that I bought in 4-5 years ago, and that I can say the sound is not very different, the main thing is that the electronic noise that had to be removed disappeared. Well, and another difference, the fact that it is all made of plastic, solid but still made of plastic (the last k669 is all metal). At the end comparison in sizes with AM8 and K669
The microphone is super, it came in about a week, but the mount is slightly scratched, which clings to the noise and the box is slightly crumpled, but it is not critical to use, as soon as I bought it immediately became cheaper by 700 p, of course it all spoils the overall picture a little, so 5 stars the hand does not rise to put